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Resources for Working with Vets


Working Effectively with Veterans

An ‘un-conferencing’ session focusing on veterans was held at the April 2014, national AgrAbility Training Workshop in Kentucky. AgrAbility programs in our nation deal with farmers, farming, agri-business and rural communities and how to serve and interact with persons with disabilities who live and work in that venue.

In ‘un-conferencing’, a facilitator and the participants determine what is to be discussed, shared and learned regarding a specific ‘topic’ on the agenda. This was an interesting concept and was a very worthwhile and productive session.

The 4 topics the full house wanted to learn about included:

1) How do we find veterans in our state?

2) How do we reach veterans in our state?

3) What are the best methods for assisting veterans?

4) Veteran related resources.

The following is a great list of ideas and information shared by the group.


Notes from the Un-Conferencing Session, April 3, 2014

These lists were generated by a large group of participants in an un-conferencing session facilitated by Richard Brzozowski of the University of Maine Cooperative Extension at the 2014 National Training Workshop for AgrAbility. Consider using these lists in developing and implementing an outreach to veterans. Additions to and corrections of the items listed are welcomed. This email address is being protected from spambots. You need JavaScript enabled to view it.

Checklist for Finding Veterans in Your State:

  • Veteran Centers (Vet Centers) – To find centers in your state see
  • Established Veteran Groups – These might be formal and informal. For a list of veteran organizations in the US, see
  • County veteran service officer – County Veterans Service Officers (CVSO), employed by their respective states, are professionals who know their way around the VA system and can assist veterans and their families in a number of ways. see
  • Community Based Outpatient Clinics (CBOC) – CBOC’s are part of the US Department of Veteran Affairs. A Community Based Outpatient Clinic is a medical facility providing limited services to a given locale.
  • Search local newspaper for veteran-related activities
  • Job Fairs – Recruit Military is one organization that focuses on job fairs for veterans. See
  • Homeless Shelters & Soup Kitchens – Some veterans may be in need and are using these services in your communities.
  • Veterans of Foreign Wars (VFW) – The mission of the VFW is to foster camaraderie among United States veterans of overseas conflicts. To serve our veterans, the military, and our communities. To advocate on behalf of all veterans.
  • Active Duty Military Base Offices to find a military installation, see this Department of Defense site   In addition, you might check the site,14015,35-mil_status_active-1,00.html
  • National Guard - You can find out more information for your state through the National Guard Association
  • Local Support Groups – These groups could be formal or informal. Here is a link to a directory of veterans service organizations , Here is an example of a non-profit that supports vets
  • State Veterans Affairs Offices
  • Disabled Veterans Outreach Coordinator or Specialist – The Disabled Veterans Outreach Program (DVOP) specialists provide intensive services to meet the employment needs of disabled veterans and other eligible veterans, with the maximum emphasis directed toward serving those who are economically or educationally disadvantaged, including homeless veterans, and veterans with barriers to employment.
  • Technical Schools, Community Colleges, Colleges & Universities – Educational institutions are likely to have an office on their campus serving veterans who are current students and graduates.
  • Social Media Searches
  • Internet Search Engine – Try a search in your state, such as “Alaska Veterans”
  • Department of Motor Vehicles – Some veterans have veteran license plates/tags from the Department of Motor Vehicles in their respective state.
  • Family & Friends
  • Church Groups
  • Schools - public school superintendents and teachers will likely know of active military families or families with parents who are veterans
  • Law Enforcement - Many law enforcement officers are veterans. They would likely know other veterans.
  • Postal Workers - A good number of postal workers are veterans.
  • Employees Groups
  • Town Halls or City Halls – Personnel or staff may be aware of veterans in your community.
  • Substance Abuse Groups
  • Mental Health Community
  • Operation Military Kids (OMK) – OMK is a 4H Youth Development outreach of Cooperative Extension in some states.

Checklist for Reaching Veterans in Your State: Consider using these sites and ways to communicate with or present a message to veterans.

  • Newsletters - However, veteran groups are not likely to have their own newsletter.
  • Posters in strategic locations such as on bulletin boards at
    1. Federal Offices
    2. Temporary Employment Agencies
    3. Public Libraries
    4. Grocery Stores
    5. Café, coffee shops and restaurants owned by veterans
    6. Cooperative Extension Offices – Your state land grant institution(s) are likely to have an Extension office in every county.
    7. Post Offices
    8. Career Centers
    9. Medical Facilities


Best Methods for Assisting Veterans

  • Learn the language. – Here is a link to Veteran Affairs glossary.
  • Be direct.
  • Follow up/ perform / do your job.
  • Develop a checklist.
  • ID their goals and needs.
  • Include their family in the conversation.
  • Learn about what they went through.
  • Speak their language.
  • Respect their perspective.
  • Consult military.
  • Be sensitive and be aware of body language.
  • Listen to what they have to say.
  • Don’t make decisions for them.
  • Learn and understand the barriers for veterans (real and perceived).
  • Don’t expect them to disclose all the information to you.
  • Consider participating or volunteering for their support groups as a way to learn more about the culture and needs.
  • Allow time for them to build trust in you.
  • Define expectations.
  • Consider peer mentoring.
  • Educate yourself in special areas such as suicide resources.
  • Be honest and realistic with what you can do for them.
  • Consider attending a “Boot Camp for Civilians” as a way to learn about military culture.


Veteran-Related Resources

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